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Mr. Appliance featured on 'Undercover Boss' Friday

August 9, 2012
Cape Coral Daily Breeze

If you're not one of the 10.23 million people who recently watched Mr. Appliance, which has a franchise in Cape Coral, on "Undercover Boss," you now have a second chance.

CBS will rerun the episode at 8 p.m., Friday, Aug. 10.

"This episode ranks among the most powerful and moving episodes of 'Undercover Boss'," said Chris Carlson, executive producer for "Undercover Boss." "We felt that Dina was an incredibly strong and compelling character who happened to be a female leading a male dominated company."

Dina Dwyer-Owens, CEO and chairwoman of Mr. Appliance's parent company, The Dwyer Group, goes undercover on the show. It features Mr. Appliance and its sister companies Mr. Rooter, Mr. Electric and The Grounds Guys.

The three-time Emmy nominated reality show just wrapped up its third season. "Undercover Boss" follows some of the world's most successful company leaders as they embark on grassroots journeys within their own organizations.

"It's exciting for people to see our customer-centered and professional service on national TV," said Jason Lucas of Mr. Appliance of Lee County . "We value our customers, and we want to exceed their expectations day in and day out."

On the show, Dwyer-Owens talks about the company's Code of Values, which are lived out from the corporate office to the front line of service professionals here with Mr. Appliance of Lee County .

Mr. Appliance is a leading North America appliance repair franchise system. Established in 1996, its franchises provide full-service residential and light commercial appliance repair. Mr. Appliance has more than 150 locations throughout the United States and Canada and is consistently ranked among the top home service franchises by Entrepreneur magazine and other industry experts. Mr. Appliance is a subsidiary of The Dwyer Group, Inc. For more information, visit



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